Jeremy Caunt, Supply Chain Manager at Specsavers Hi-Spec Lenses, oversees the maintenance of all the onsite facilities. Hi-Spec supply optical goods to over 1300 Specsavers stores throughout Europe.
“Morson FM were the natural choice for our facilities management support following a trouble-free installation over 7 years ago now” Jeremy reveals.
Having A Great Reputation Already They Were The Natural Choice
“Even before they were appointed for the installation work, they had a great reputation as an approved supplier to Specsavers. So I was delighted to see them in action then and ever since.”
Great Communication And Feedback
“The engineers are thoroughly decent and professional people. They communicate well leading up to a visit following a request, and afterwards reporting
“Of course the online management system, replacing the old paperbased processes has streamlined the facility support function, so everyone knows what’s happening in real time.”
No Operational Delays In 7 Years
“For 7 years now, there hasn’t been a single halt in our operations caused by facility issues. We’re very pleased with their performance.”
“Following any incidents, they arrive rapidly on site, and can be depended upon to both prevent as well as react to issues”